RETURN AND EXCHANGE POLICY

Can I return or exchange my items?

ALL HUMAN APPAREL SALES (sweatshirts, t-shirts, sweatpants, hats, tank tops etc) ARE FINAL.

We accept returns and exchanges for dog apparel and accessories: harnesses, sweaters, hoodies, jackets, pyjamas and jerseys as long as they are still in their original condition

Returns and exchanges must be done within 30 days of you receiving the original order. 

For any return or exchange request, please email info@cavology.com

Customer is responsible for all shipping fees for the return and shipping of the new item(s). For exchanges, once we receive the item(s) you wish to exchange, we will then ship out your new item(s). Please note that there will be a new shipping fee added for this shipment.

For returns, we will refund the amount of the item(s) returned in original payment method, minus shipping cost and after we receive the item(s).